(617) 500-4004

Text to connect with our MIT peer support network!

Leadership Team
Lean On Me: MIT


Kathy Camenzind
MIT Chapter President, Software Engineer
Kathy is an MIT EECS student that believes that we can use technology to make the world not only a smarter place, but also a better place. Outside of coding, she enjoys hiking, running, travelling, and eating.



Sam Schendel
Director of Technology
Sam is a CS student at MIT who is excited to be able to contribute to a positive force in our community.



Jacqueline Shen
Director of Training
Jacqueline is a biology student at MIT with minors in statistics and data science and applied international studies. As training director, she is committed to preparing supporters for the important conversations that they will hold in order to support their peers.



Amin Manna
Software Engineer
Amin is a CS student at MIT. As head of technology of the Lean On Me software platform he is excited to leverage machine learning technology to build smart peer support networks and empathetic technologies. He is devoted to quality of the software platform, and the development of his team.



Arden Marin
Director of Supporters
Arden is an MIT student studying Mechanical Engineering with a focus on medical devices. Everyone has times where they need support, and Arden believes Lean on Me can provide this support for college students and other communities around the world. She would like to make Lean on Me a well-known name across campus and a contact is every student’s phone.



Angel Huang
Management Team
My name Is Angel Huang and I’m a current freshman at MIT, with an intended major in bioengineering and a minor in business analytics. Growing up in Taiwan, I attended an American school there locally and was able to get exposed to different cultures as I traveled around the world for competitions or vacations. Outside of academic works, I enjoy playing tennis, doing wetlands research, and exploring for new food/dessert.



Phoebe Cai
Management Team
Phoebe studies math and economics at MIT. She is enthusiastic about promoting wellness at MIT and developing resources that allow every student to find support in challenging times.



Maya Nigrin
Management Team
Maya is studying Math and CS at MIT, and is passionate about using the technology we have to help as many people as we can. When she's not busy studying you can find her playing soccer or piano, painting, making terrible jokes or laughing at her own terrible jokes.



Andy Trattner
Software Engineer
Andy has studied math, CS, AeroAstro, salmon palette, and stick figure drawing at MIT. He led Lean On Me through its first baby steps, developing fondness and a deep respect for the power of conversation



David Ankin
Software Engineer
David Ankin is a Stony Brook student on paper, but in his heart an avid coder who enjoys uniting research concepts and revolutionary ideas with technology.



Amy Liu
Management Team
Amy is an undergraduate studying computer science and design. She draws, paints, and codes in all sorts of mediums and languages, and is a strong proponent of mental health and wellbeing. In her free time, Amy can be found longboarding, sketching, and/or sleeping.



Richard Yi
Director of Recruiting
Richard is a sophomore MIT student studying math and physics. He admires the mission of Lean On Me and is eager to help the organization grow. He is grateful to have found and be able to contribute to such a caring community. Outside of school, he is an avid chess player and also enjoys playing ultimate frisbee and table tennis.



Lean On Me automatically and anonymously matches peers to create crowd-sourced texting networks of instantaneous support across organizations. We envision a world where everybody has someone to lean on.
How Our Hotline Works
1

Text Our Hotline

Find a hotline number in your community, and then text an whatever you'd like to talk about to the hotline! This can range from brief messages such as "All of my friends are busy and I want someone to talk to" to a longer, more serious message. Our supporters are here to listen to you, and to be there for you – the topic of conversation is your choice!
2

Match With a Supporter

Once a text is received, all active Supporters will be informed that a new request has come in, and within a few minutes you will be anonymously matched with one!
3

Receive a Reply

Typically, the expected wait time is just under 5 minutes. While the service is available at any time of day, please remember that Supporters are your peers, who lead their own busy lives and occasionally remember to sleep. As a result, the wait time for a conversation sent in at 4:30am may be slightly longer, and we thank you for understanding that!
4

Have a Conversation

You can now have a conversation with the Supporter! Feel free to carry on the conversation for as long as you like. If you ever feel uncomfortable with a Supporter text “/flag” to the hotline, and we’ll match you with another! For a full list of commands, text "/help" to the hotline. Supporters will never see your slash commands.
5

End the Conversation

Conversations should last for as long as you would like them to, and you can end a conversation with a Supporter at any time by texting "/bye" to the hotline. If you text again you will be matched with a new Supporter and they will not see what you wrote before.
6

Provide Feedback

Once a conversation ends, you will be asked to provide feedback, helping make the service better for future users. By no means is this mandatory, but it should take ~4.20min and we would really appreciate it. Your input will have a very real effect on the future of Lean On Me, and on any changes we make to the service!
Frequently Asked Questions

Supporters are volunteers who share your experiences and are excited to converse with you! They are your peers, as determined by the context of the hotline. (For example, the MIT hotline's supporters are all MIT students.) While they are not formally licensed or certified, they do go through our Supporter Training

We're always looking for more people to join the team! If you're interested in applying to be a peer supporter, please go to your chapter's website for more information. If you'd like to be part of the Lean On Me organizational team or software development squad, please email us!

If you're part of a group that is interested in having a Lean On Me hotline, please email us and our team will get back to you as soon as possible. Our service is still in the development phase, but we are looking to expand to other universities as well as other organizations in the future, and would love to start a conversation with you now!

Completely! When users text in, their number is encrypted, and their messages are conveyed to our Supporters by the hotline number itself. Neither the User nor the Supporter ever see the other’s number, both communicate solely with the hotline number. While we do know how many repeat Users we’ve had, we don’t know who Users are, we don’t know where Users live, or anything else Users don’t tell us throughout the course of the conversation itself for that matter.

We are not a suicide hotline, nor are we trained to deal with crisis-level situations. We’re just kind peers willing to listen and talk, but if you need urgent help or find yourself in a crisis, please call 9-1-1, or text “HOME” to the National Crisis Textline at 741-741.

Feedback is always welcome! If you have a suggestion, please drop us a line at team@lean0n.me! We are constantly thinking about how to improve the Lean On Me network and technology, so we would love to hear from you.

Becoming a Peer Supporter is easy. Take 4 minutes to fill out an application and you will be 33% there.

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