anonymous peer support via text


Find your hotline
Lean On Me automatically and anonymously matches peers to create texting networks of instantaneous support across organizations. We envision a world where everybody has someone to lean on.


How Our Hotline Works
1

Text Our Hotline

Find a hotline number in your community, and then text in whatever you'd like to talk about to the hotline! This can range from brief messages such as "All of my friends are busy and I want someone to talk to" to a longer, more serious message. Our supporters are here to listen to you, and to be there for you – the topic of conversation is your choice!
2

Match With a Supporter

Once a text is received, all active Supporters will be informed that a new request has come in, and within a few minutes you will be anonymously matched with one!
3

Receive a Reply

Typically, the expected wait time is just under 5 minutes. While the service is available at any time of day, please remember that Supporters are your peers, who lead their own busy lives and occasionally remember to sleep. As a result, the wait time for a conversation sent in at 4:30am may be slightly longer, and we thank you for understanding that!
4

Have a Conversation

You can now have a conversation with the Supporter! Feel free to carry on the conversation for as long as you like. If you ever feel uncomfortable with a Supporter text “/flag” to the hotline, and we’ll match you with another! For a full list of commands, text "/help" to the hotline. Supporters will never see your slash commands.
5

End the Conversation

Conversations should last for as long as you would like them to, and you can end a conversation with a Supporter at any time by texting "/bye" to the hotline. If you text again you will be matched with a new Supporter and they will not see what you wrote before.
6

Provide Feedback

Once a conversation ends, you will be asked to provide feedback, helping make the service better for future users. By no means is this mandatory, but it should take ~4.20min and we would really appreciate it. Your input will have a very real effect on the future of Lean On Me, and on any changes we make to the service!
In The Press
Active Hotlines

Our movement is growing. If you want Lean On Me at your college or organization, email us to start a conversation.
Frequently Asked Questions

Supporters are volunteers who share your experiences and are excited to converse with you! They are your peers, as determined by the context of the hotline. (For example, the MIT hotline's supporters are all MIT students.) While they are not formally licensed or certified, they do go through our Supporter Training

We're always looking for more people to join the team! If you're interested in applying to be a peer supporter, please go to your chapter's website for more information. If you'd like to be part of the Lean On Me organizational team or software development squad, please email us!

If you're part of a group that is interested in having a Lean On Me hotline, please email us and our team will get back to you as soon as possible. Our service is still in the development phase, but we are looking to expand to other universities as well as other organizations in the future, and would love to start a conversation with you now!

Completely! When users text in, their number is encrypted, and their messages are conveyed to our Supporters by the hotline number itself. Neither the User nor the Supporter ever see the other’s number, both communicate solely with the hotline number. While we do know how many repeat Users we’ve had, we don’t know who Users are, we don’t know where Users live, or anything else Users don’t tell us throughout the course of the conversation itself for that matter.

We are not a suicide hotline, nor are we trained to deal with crisis-level situations. We’re just kind peers willing to listen and talk, but if you need urgent help or find yourself in a crisis, please call 9-1-1, or text “HOME” to the National Crisis Textline at 741-741.

Feedback is always welcome! If you have a suggestion, please drop us a line at team@lean0n.me! We are constantly thinking about how to improve the Lean On Me network and technology, so we would love to hear from you.

Are my problems important enough? Is it even worth going to mental health? Should I bother my friend?
We are peer support enthusiasts who want to make these questions obsolete.


Daniel Mirny
CEO
Daniel is a Brain and Cognitive Sciences major at MIT, and is passionate about spreading warmth and kindness. He's incredibly excited to be working with such a phenomenal group of Supporters, and shares the team’s enthusiasm for bringing Lean On Me to as many communities as possible. In his free time Daniel enjoys skiing, hot tea, and exciting life experiences - but not necessarily in that order.



Linda Jing
Cofounder
Linda is a Materials Science and Engineering student at MIT who is passionate about mental health and sustainability. She's an operations wizard who is responsible for managing our large team of peer supporters and spearheading our efforts in improving mental health through conversation.



Amin Manna
Cofounder
Amin is a CS student at MIT. As head of technology of the Lean On Me software platform he is excited to leverage machine learning technology to build smart peer support networks and empathetic technologies. He is devoted to quality of the software platform, and the development of his team.



Shaye Carver
Head of Training
Shaye is double majoring in Biology and Environmental Studies at Boston College. She is passionate about holistic medicine that incorporates physical, mental and spiritual health. Promoting inclusion and overall health are her passions, particularly, mental health has become the forefront of her focus during her college career.



Jorge Gonzalez
Head of Sales and Performance
Jorge is a Mechanical Engineering student at MIT who is passionate about improving on campus mental health resources. He's excited to be working with the Lean On Me team and looks forward to seeing Lean On Me expand to universities across the country. In his free time Jorge enjoys woodworking, long runs, and trying new foods.



Nikhil Buduma
Cofounder
Nikhil is an MIT alumnus with a degree in Computer Science and a strong passion for machine intelligence. Originally the chief architect of the Lean On Me platform, he will now be focusing his efforts on bringing Lean On Me to other universities and organizations across the United States.



Andy Trattner
Cofounder
Andy has studied math, CS, AeroAstro, salmon palette, and stick figure drawing at MIT. He led Lean On Me through its first baby steps, developing fondness and a deep respect for the power of conversation



Mike Haynes
Head of Marketing
Mike is a pre-business student at UC Berkeley who is thrilled to be sharing peace and friendly community via conversation. Mike is enthusiastic to be collaborating with an exceptionally talented team, and enjoys occupying his time with meeting new people, running, and cartoon reruns.



Karen Gu
Software Engineer
Karen studies computer science and molecular biology at MIT and is excited to help Lean On Me grow! Outside of classes and work, she can be found in the fencing room, exploring Boston, or in her room catching up on the sleep she missed during the week.



Rachel Groberman
Software Engineer
Rachel is a Computer Science student at MIT who is committed to utilizing technology to promote social good. She is excited to be part of the Lean On Me team, as she is confident in the organization's ability to help with mental health in a multitude of communities.



Suhas Raja
Software Engineer
Suhas is an Computer Engineering major at the University of Texas at Austin, and is fascinated by the power of technology to further social justice. He is also interested in the integration of computers with biology- notably, neural interfacing and artificial intelligence.





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