anonymous peer support via text

Lean On Me strengthens communities by providing peer-to-peer text lines that allow for easy access to confidential non-crisis support. We envision a world where anyone can seek and receive emotional support.


How Our Hotline Works
1

Text Our Hotline

Find your community's hotline number and text in whatever you'd like to talk about! This can range from brief messages such as "All of my friends are busy and I want someone to talk to" to a longer, more serious message. Our supporters are here to listen and be there for you – the topic is your choice!
2

Match With a Supporter

Once a text is received, all active Supporters will be informed that a request has come in, and within a few minutes you will be matched with one!
3

Receive a Reply

The expected wait time is just under 5 minutes. While the service is available at any time, please remember that Supporters are your peers, who lead their own busy lives and occasionally remember to sleep. So the wait time for a conversation sent in at 4:30am may be longer, and we thank you for understanding that!
4

Have a Conversation

You can now have a conversation with the Supporter! Feel free to text for as long as you like. If you ever feel uncomfortable with a Supporter text “/flag”, and we’ll match you with another! For a full list of commands, text "/help" to the hotline. Supporters never see your slash commands.
5

End the Conversation

Conversations last for as long as you would like them to, and you can end a conversation with a Supporter at any time by texting "/bye" to the hotline. If you text again you will be matched with a new Supporter and they will not see what you wrote before.
6

Provide Feedback

Once a conversation ends, you will be asked to provide feedback, helping make the service better for future users. By no means is this mandatory, but we would really appreciate it. Your input will have a very real effect on the future of Lean On Me, and on changes we make to the service!
Frequently Asked Questions

Supporters are volunteers who share your experiences and are excited to converse with you! They are your peers, as determined by the hotline. (For example, the MIT hotline's supporters are all MIT students.) While they are not formally licensed or certified, they do go through our Supporter Training

Our goal is to create a low-barrier, stigma-free, peer support network. That means that we take steps to ensure that when you text in, neither you nor the peer you match with see each other’s phone number. While we know how many repeat users we’ve had, we won’t know who those users are, where they live etc. (unless you choose to disclose that information, of course). That also means that we’re peers, not professionals, and maintain some information — including your phone number and conversation history — so that we can transfer you to a mental health professional if the Supporter you’re speaking to feels out of their depth. Because we care about your health and safety, we might also give your contact information to the authorities in certain cases.

We are not a suicide hotline, nor are we trained to deal with crisis-level situations. If you need urgent help or find yourself in a crisis, please call 9-1-1, or text “HOME” to the National Crisis Textline at 741-741.

We're always looking for more people to join the team! If you're interested in applying to be a peer supporter, please go to your chapter's website for more information. If you'd like to be part of the Lean On Me organizational team or software development squad, please email us!

If you're part of a group that is interested in having a Lean On Me hotline, please email us and our team will get back to you as soon as possible. We are looking to expand to other universities as well as other organizations in the future, and would love to start a conversation with you!

Feedback is always welcome! If you have a suggestion, please drop us a line at team@lean0n.me! We are constantly thinking about how to improve the Lean On Me network and technology, so we would love to hear from you.

Choose Your Hotline

Our movement is growing. If you want Lean On Me at your college or organization, email us to start a conversation.
In The Press
Are my problems important enough? Is it even worth going to mental health? Should I bother my friend?
We are peer support enthusiasts who want to make these questions obsolete.


Daniel Mirny
CEO
Daniel is an MIT alumnus (B.S. 2018, Brain and Cognitive Science), and a PhD student at UCLA. He is passionate about spreading warmth and kindness. He's incredibly excited to be working with such a phenomenal group, and shares the team’s enthusiasm for ensuring that Lean On Me is as impactful and efficient as possible. In his free time Daniel enjoys skiing, hot tea, and talking to strangers in coffeeshops.



Linda Jing
Cofounder, Head of Legal
Linda is an MIT alumna (B.S. 2017, Materials Science and Engineering) who now works at Tesla and continues to be passionate about mental health and sustainability. Linda is a legal wizard who is responsible for managing communications with our extnesive legal counsel and various university Risk Managment teams, spearheading our efforts in improving mental health through safe and transparent conversation.



Amin Manna
Cofounder
Amin is an MIT alumnus (B.S. 2017, Computer Science) and now works in Philanthropy Engineering at Palantir. Amin built the backbone of Lean On Me's software platform and continues to leverage machine learning technology to build smart peer support networks and empathetic technologies. He is devoted to quality of the software platform, and the development of the Tech team.



Shaye Carver
Director of Training and Recruitment
SShaye is a Boston College student (B.S. Biology) who is devoted to creating meaningful, effective connections in order to bridge the gaps between Lean On Me Supporters and the greater mental health community. She oversees the development of the Supporter Training program and works closely with individual chapters.



Rami Manna
Chief Technical Officer
Rami is an MIT student (B.S. 2019, Computer Science) devoted to leveraging technology for a positive social impact. A technological magician, he works closely with a group of caring and driven software engineers to ensure that the Lean On Me platform continues to run smoothly.



Nikhil Buduma
Cofounder
Nikhil is an MIT alumnus (2015, B.S. Computer Science) who is excited about using technology to help people live happier and healthier lives. Originally the chief architect of the Lean On Me platform, he continues to aid with outreach and expansion as a member of the Board of Directors.



Andy Trattner
Cofounder
Andy is an MIT alumnus (2018, B.S. Mathematics and Computer Science) who helped lead Lean On Me through its first baby steps, developing fondness and a deep respect for the power of conversation.



Megan McCleneghan
Director of Operations
Megan started focusing on internal operations within Lean On Me in 2018, while a graduate student. A long-time proponent of destigmatizing discussion of mental health, she is passionate about improving access to mental wellness services. She received her MBA and SM in Mechanical Engineering from MIT in 2019 and currently works on the Technical Infrastructure team at Google in NYC.




Emily Lin
Director of Marketing
Emily is a Cornell student (B.S. 2020 Biology and Society & Information Science) who is passionate about human experience from a behavior and design perspective. She currently works on marketing and branding materials for Lean On Me.




Agustin Garcia
Software Engineer
Agustin is an MIT student (B.S. 2021, Mathematics) with an interest in using technology to make human connections. He works primarily on the user-facing website. He enjoys tennis, music, and traveling in his free time.




Pramoda Karnati
Software Engineer
Pramoda is an MIT student (B.S. Computer Science, 2020) who is very passionate about the intersection of CS and healthcare and especially enjoys working on projects for social good.




Cady Sanderson
Chapter Liason
Cady is an alumna of Boston College (B.S. 2019, Applied Psychology and Economics) where she helped launch a Chapter in 2017. Cady enjoys working closely with existing Chapters, and is excited to be bringing Lean On Me to more communities. In her free time, Cady enjoys volunteering at Project Place with individuals transitioning out of the prison system, and hopes to continue working in mental health through the nonprofit sector.




Karen Ying
Software Engineer
Karen is a Princeton student (B.S. 2021, Computer Science) who enjoys helping foster genuine interpersonal connections. In her free time, Karen plays a little too much frisbee for her own good and also likes to consume cheeseballs on camping trips. She has never been eaten by a bear.




Rayan Mansour
Special Projects
Rayan is currently getting his MBA at the Yale School of Management. Drawn to SOM for its strong mission and focus on business and society, he’s interested in exploring how mission-driven organizations can organize themselves and their strategies to maximize their potential impact. Rayan works closely with the rest of the leadership team on special projects that set Lean On Me up for long-term success.






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